Terrible accommodations, horrible staff, good is g...

Terrible accommodations, horrible staff, good is gross.

We were staying at The Centennial hotel because of the Big Powerlifting Event being hosted in the conference space. The stay was 10 nights. Here is a breakdown of how everything was:

Room: the room was clean, but very very outdated. The bed was surprisingly comfy and the sheets were clean. The room was two small for two adult people to stay in it and there was way too much furniture crammed into a small space. The bathroom was TINY and only one person could fit into it. The tub kept getting clogged starting with night one. The non-slip lining they put in the tub kept peeling up and felt gross on my feet. Hot water did not work on the last night so we had to shower in freezing cold water before leaving for airport because we did not want to be late. The hotel provided make-up remover, shampoo, conditioner, lotion and soap, which was nice. The fan did not work in the bathroom (i dont think it was even installed properly since you could not see the vent) and made a horrendously LOUD noise. There was only a few outlets in the room and on my side of the bed (left) was only one outlet and it was behind the bed. The bed needed to be pulled out in order to just charge my phone. There is a mini fridge, Keurig coffee machine and microwave oven in the room which was awesome! We never used the TV, but it was a very big flat screen. AC did not work well at all, we were super hot at night. AC was do loud that it was hard to sleep at times. The lights were very dim in the room and the front door light was so bad that you could not see anything with it on. There was an ironing board and iron in the room in good condition, which came in handy for our business trip. There was a GIANT gap under the door, so you could hear EVERYTHING happening in the lobby (it would echo really bad)

Lobby/ Conference Rooms: we arrived three days prior to the event and the lobby was under construction. They put down the carpet tiles about 24 hours before the event and they were done so badly. The raised lobby floor was carpeted that day and you can literally peel up the carpet tiles and see holes in the structure/floor (carpet tiles were not even glued properly). They put up two big TVs and couches in the lobby to watch powerlifting, Which was nice. The conference rooms were nice and spacious with lots of chairs, however, they did not vacuum once while the event was happening, not even at night! The bathrooms in the lobby/conference space were not regularly checked and were either clogged, peed over or puked over constantly. They did not have enough toilet paper/paper towels for the event, gross!

Customer Service/ Staff: Customer service was not impressive at all, quite bad actually. The front desk employee, Silvio, talked badly about his colleague right in front of us. They did not apologize about the lack of hot water on the last day and didnt even send housekeeping to our room until the third night (and that was by request). We did request towels and the housekeeper Nelli brought those up for us. The new towels were so much nicer than the ones we previously had in the room. We had to constantly come to the front desk and ask for paper towels in the conference room to be refilled.

Restaurant/Bar: Don't even get me started on the hotel bar/restaurant. This WAS ONE OF THE WORST food experiences of my life. The event was 14-16 hours each day and we didnt have time to go elsewhere to eat, so we ate at the restaurant almost every day. The food was disgusting (all but wings and burger). They ran out of like a quarter of the food on the menu on a daily basis. The bar ran out of some alcohol too on several occasions. There were so UNDERPREPARED for this conference/event. Most of the servers we had were so unhappy with their jobs I wonder how they got hired by anyone at all! The servers were not tidy looking and some very quite trashy looking. The food took about 45 minutes on most occasions. The drinks took 30 on most occasions. There were a few times where we were not even given silverware.