July 8-10 2016. We booked 3 adjoining rooms for ou...

July 8-10 2016. We booked 3 adjoining rooms for ourselves our kids and grandkids. The room first room that my husband and I were in the a/c unit didn't work. The maintenance man told us that we would have to run it on low or else it would freeze up. He told us they had been having trouble with multiple units all summer. We turned on low and went out to dinner. Came back and the room was even hotter yet. Called the office once again. They told us they would have to give us another room. We reminded them that we would very much like to remain at least on the same side and floor as the rest of the family. We assumed this wouldn't be a problem since it appeared there were 3 more empty rooms on our floor. However they said that all 3 of those rooms the air conditioning wasn't working in either. So we packed our stuff again and dragged it to the room they gave us on the other side off the building. It was a single with no refrigerator even though we had booked a double with a refrigerator. They wouldn't refund the difference. Instead they offered some vague discount on our next stay (trust me this isn't happening)

The carpet in this room smelled awful. Moldy, musty wet nasty carpet smell. The bed was like sleeping on plywood. I didn't know they made mattress that hard! We had to call and request towels because there wasn't one towel in the room. The towels were as rough as sandpaper and about as thin as a paper towel. There was no remote to the TV.

In the room that my son was in the headboard literally fell off the wall and hit him in the head while he was asleep the first night. There were several stripped out holes behind the headboard looked like they had trouble with it before.

In my daughters room the TV was outdated as well. There was no remote to hers either. And the picture was fuzzy. The ceiling tiles above the shower was sagging and looked like they were about ready to fall down.

They advertised a hot tub and continental breakfast. There was no hot tub to be found. And the only breakfast I seen was a box of generic cornflakes.

The last morning as I was packing a cockroach crawled up the wall in the bathroom.

To top it all off once we got home we found that the motel had zapped another $200 off the debit card. Upon calling they claimed it was because one of the rooms smelled like it had been smoked in. It hadn't. We smoked outside the room. But once you are 300 miles away and home that's awfully hard to prove. The motel has the upper hand on that. So I guess we are just out an extra $200 on an already terrible stay.

My advice would be to avoid this place all together.