Not helpfull at all ... i call the number twice .....

Not helpfull at all ... i call the number twice ... n all they say is all info is there in the website ... but i dnt get it ... my answers r not there ... n instead of guiding me they gave me a helpline number of uk .... i hv to apply student visa from delhi to uk ... so wat the hell they kw about process in india ..... m v disappointed....... not even a small gesture of showing or providing help