Yadira Rivera

Review of Coggin Nissan at the Avenues

Too bad I cannot give a 0 stars. Please save your...

Too bad I cannot give a 0 stars. Please save yourself the trouble and find a different Nissan dealer. This group are quite the deceitful bunch. They will lie to you just to get you into a car, this is truly the culture there the lying came from sales, manager and finance manage to then not deliver. I went to buy a new Nissan rougue, I wanted a AWD vehicle with the roof rack, in silver, gray of black. I rode a silver one that was not AWD for the test drive, they said they did not have a AWD there so they will have to get one delivered. I was supposed to received the same vehicle just AWD, and in any of the colors described above. The car came in the next day and they automatically took me to sign for it without even showing me the vehicle. I mentioned to finance manager that I had not seen the vehicle and called the sales rep to take me to view it. When I saw it, it was not what I was expecting, it did not have the roof rack. I mentioned that and they asked me if I was ok with aftermarket, I did not want aftermarket but trying to be flexible I agreed. The finance manager, George Luciano said that they cont between 100-200 and he was going to talk tot he manager on getting me a discount to cover that, they came back with $150.00 discount, he promised to give me the information of where to have it done for that amount. I again trying not to be difficult agreed. 3 weeks later I was still waiting for a call back from the finance manager, I followed up with him, for him now to give me a $500+ quote for the racks. They are truly dishonest people. I have been a Nissan customer for many years, have owned almost every Nissan model. I have always been a Coggin Nissan on Atlantic customer, this was the first time and last I went to the store at the avenues. Please do yourself a favor and drive a few extra miles and go to the one on Atlantic Blvd, at least you wont be screwed in the process.