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Erik Janssens

3 years ago

Last year I bought a BMW Touring at CB cars. The o...

Last year I bought a BMW Touring at CB cars. The owner is a typical car salesman nice stories where everything is possible as long as the signature comes on paper.

At CB cars they have no idea what building a sustainable customer relationship or 'after sales service' entails. After signing the offer, the promises disappear like snow in the sun.

Repairs have not been carried out or have not been carried out correctly, agreements have been postponed several times or have not been honored. And the
A 3-month warranty and loan car that were raised several times by the seller during the sales conversation are a big sham. The car was returned 3 times in the 3 months after delivery without the problems (oil leakage and burning airbag light) being remedied. The promised loan car is often not available and if you get a loan car this is an unreliable doghouse of around 15 years old that vibrates apart when your hander is more than 80 km / h.

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