Chris marble

Review of Bill Dube Hyundai

Spoke with the service department. I had a dead ba...

Spoke with the service department. I had a dead battery on a 20 degree F day in November and live two hours away. Whoever I spoke to on the phone was as unhelpful as he could possibly be. He refused to tell me what my battery warranty was, continually saying AH JEEZ I DONT KNOW, ILL HAVE TO HAVE A TECH LOOK AT IT . Not the response I wanted after waiting 20 minutes on hold. The corporate company told me immediately I had a 3 year/36,000 mile warranty.

This is after calling him to see if they could install it. He told me they definitely weren t going to be able to help me today, and probably not even tomorrow . To drop a battery in a car. Oh, and the battery ($160 everywhere else) would cost $341 here. What the @$*# planet do these people live on that they wouldn t bend over backwards to install a battery marked up 200% over MSRP?!