Outrageous after-sales. Calling the call center th...

Outrageous after-sales. Calling the call center they give you the part number, order it and find out it's wrong. Call back and give you more code ... but why ??? The return is at YOUR charge even if they are wrong. Oh well then we complain because Italian companies are out of step with the foreign ... we have a big "facade" then behind the cloth ... what we are ...
Then be careful NOT Elica that manages everything but another company ..