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Michele Somma
Review of Motion Kia

4 years ago

2nd best car buying experience ever. My 1st best ...

2nd best car buying experience ever. My 1st best experience was 3 years ago on my first visit to motion Kia. You can't go wrong there

I cannot say the same for the service dept. I had to take my car there 3 times now for the same problem. The car is still there and it is now 5 days later and still the part has not come in. I don't feel that the people in the service dept care how inconvenient this is for the customer and they never offer any real explanation for not fixing the problem the 1st time. This unfortunately will keep me from leasing from that dealership in the future.

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