4 years ago

My girlfriend and I are very displeased with Lolly...

My girlfriend and I are very displeased with Lollypop Farm on 99 Victor Rd. I ll try to make this review to-the-point.

On Sunday, June 24th at around noon, we discovered a stray dog roaming our street. We quickly called the dog over, so that it would be safe from cars, and took it to the Lollypop Farm.

Legally, they had to hold the dog for 5 days (to give its rightful owners a chance to reclaim him). Lollypop Farm explained to us that after the 5 days they ll be going through tests to make sure the dog is in good health (behaviorally and physically), and if it would be fit for adoption. We were told that this process may take up to two weeks.

Lollypop Farm s employees explicitly stated more than once that when the dog became ready for adoption they d give us a courtesy call , notifying us that the dog is ready for a new home.

My girlfriend and I called them every other day for a week and a half, asking the status of the dog and if it were available for adoption yet. I was not on the consent form that we originally signed when we brought the dog in, so they refused to talk to me about the dog, they would only take calls from my girlfriend. My girlfriend kept getting the same response from them: we ll give you a courtesy call when he s ready.

With all that being said, my girlfriend called again today, July 3rd, to discover that the dog had been not only adopted, but adopted without any courtesy call reaching our phones. Needless to say we were very displeased, and unaccommodated for. We tried reasoning with them; we were the ones who brought the dog in, and called frequently, so we should ve gotten at least a courtesy call as promised.

We talked to management, and they bluntly said that it was a minor mistake and the dog is in a happy home. The gist I got from them was that they either didn t think we would make good owners, or some other underlying politics that went into the dog s adoption.

We bought a plethora of dog supplies, and got mentally prepared for dog ownership, only to have it crumble in front of our eyes because of their ineptitude.

If you find a stray and want to adopt/rescue it, don t go through lollypop farm or you might have this happen to you.

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