How so disappointing.

How so disappointing.

The hotel is clearly overpriced and I do not understand how it can be ranked as a four star hotels. Having travelled a bit, both the service and premises are truly disappointing.

Service - i have been yelled at by the front desk manager as it seems there was a misunderstanding with the booking of my colleague. For 20 minutes and after a lot of stress and anger from this person, nothing was solved and I found myself in a very disappointing situation. Being treated like this as a resident of a 4 star hotel is clearly not acceptable, even less with Hilton Hotels reputation.
Please note as well that the bare minimum service you expect from a 4 star hotel (such as lending a plug adapter) is not possible, they only sell them. It acceptable

Premises - the lobby is ok, although somewhat old fashioned. The rooms are old, very poorly furnished (design, quality, ergonomy) and some of it is actually damaged. You will find stains and marks pretty much everywhere.

In a word, I have had a really bad experience there and do not recommend this place to anyone, especially with this types of prices. You will find much better things around.