M Ryan

Review of Summit energy

Communication-None Contract-Not Followed

Communication-None Contract-Not Followed

Would have given zero stars if allowed to do so. First met with Todd Hildebrand back at the beginning of June and agreed and signed paperwork with him in the first couple of days talking to him to install solar on our residence. Was told it would be a 6 to 8 week process to completion and 4 months later still not done and at best a least another 2 weeks. We did the financing paperwork with him as well and would start making payments 60 days after the completion of the install. As of today after several attempts to reach out to Todd he has not returned my calls or texts and the system is still not completely installed on the house. I have also reached out to the main office several times and was informed someone would call me back after looking into the matter and the call never comes.

However the company has indicated to the finance company that it has been installed and will now be paying monthly on a system that has not been cleared to be turned on by the town or electrical company along with my normal electric bill.

They have also not followed through on what they stated they would do after canceling an electrician 20 minutes before the 2 hour window of arrival time was to pass, for a day of work after I took the day off from work to allow access into my house.

Don't fall for the sales pitch that communication is important to them because it doesn't exist.