Metropol Palace / Sheraton Sofia Hotel Balkan

Metropol Palace / Sheraton Sofia Hotel Balkan Reviews

4.5
K

Kathleen
Review of Metropol Palace / Sheraton Sof...

4 years ago

Its a hit or miss for friendly staff. Inconsistent...

Its a hit or miss for friendly staff. Inconsistent with good service, most days they are very slow and forgetful. You will sit there for a long time without being serviced. Chatting and texting at the bar is more important than customers & guests.

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