D

David Craig

3 years ago

I just bought a 2012 Jeep Wrangler Sport Unlimited...

I just bought a 2012 Jeep Wrangler Sport Unlimited

So, let me brag for a minute! Tyson, the general manager tasked his team to make my buying experience exceptional. Being a sales director with several years in the sales industry, I can be over critical, but they did it, they wowed me.

Here is how:

When the deal started, there was the typical back and forth on the payments and price, but it was never a hard sale experience. My assigned sales guy Nathan was polite and built rapport. One of the managers, Brandon was very polite while appraising my truck, on the appraisal drive. The other manager (don't remember his name but he had braces) was polite and courteous as well.

Once I knew what I wanted for sure, we moved on to financing with Paul:

Paul, Oh man Paul, (the finance guy) he really made me feel like he was working for my best interest. This guy has to be one of the most genuine finance guys ever. Either he is the best sales guy that I have ever met, or he really cares. I'd be willing to bet that he cares, because he never tried to push me, or get me to go with anything along the way that I wasn't comfortable with.

When first coming to Young Subaru, I had reservations because of a couple of other bad sales experiences with other car companies in this area; but these guys got me where I wanted to be on price, offered me a great warranty at a great price, detailed my car, and even let me take the car home over night to consider the idea of the purchase.

Now I know sales guys, and car sales, and some of the things that these guys did for me were part of the "sales process" but I never felt sold to! It was consultative, and informative the entire time. I liked all of the guys involved, and would exclusively refer my friends and family to Young Subaru in the future. I will never go anywhere else for service or sales of my vehicles.

Sincerely A New Jeep Owner!

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