andy vagle

Review of Fairmont Scottsdale Princess

I was at this resort for business in Feb of 2018. ...

I was at this resort for business in Feb of 2018. The accommodations were great, but there was an error with reservations. Somehow, they had me double booked under Andy and Andrew. When I was informed after check-out, the staff and management had ZERO empathy and told me I had to pay for both reservations. Absolutely ridiculous and poor customer service.