Money grab company, they do not care for customer ...

Money grab company, they do not care for customer money, once booked you will be treated as garbage, they will just try every trick possible to keep your money once paid, they do not care about customer satisfaction and needs, situation, for them customer is not king, customer is a fish to be eaten. Hotels are better where you can do easy cancellations and refunds and can talk to real people not call centers and emails.