Amanda Govreau Review of Lou Fusz Toyota
Horrible experience. 1st time there we wanted to l...
Horrible experience. 1st time there we wanted to look at 4Runners-never could get a salemans to come out and help us! Decided to give them another chance and called up to see if they had a white limited 4Runner with black leather they stated that they had 5 in stock and 5 on the way, asked specifically if this was accurate and was told yes it was. Drove 45 min to dealer and got there and they did not have any in stock at all but there were 5 on the way but wouldn't be there for another 4-5weeks! Salesman that we dealt with said that he could get one from another dealer but it was the limited that had all the options on it and was $7,000 over what we wanted to pay even after stating that we would put a good amount down. Salesman would only come down $800 off MSRP, um no thank you. Once salesman knew we weren't buying that specific vehicle he got up and walked out of his office and started helping another couple without even saying a word to us! My husband and I were so stunned that he did that without even saying anything, we sat there for a while thinking no way did he just get up and walk out on us without saying anything but oh yes he did. We were just going to order the 4Runner that we wanted but ended up leaving because the salesman never came back. (This was a salesman that apparently had been in the business for 15 years) As we were getting in our vehicle he comes up and says so we have a deal? I don't think so!! Ended up going to Twin City Toyota and getting the perfect 4Runner that we ended up getting a great deal on and had the best service ever!!! I would never recommend Lou Fusz to anyone!!!
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