Sara Pate Review of Sugar Bay Resort and Spa
Would have been a better review if we would have r...
Would have been a better review if we would have received our $300 in vouchers when we arrived. They gave us the vouchers two days before we left. I booked Sugar Bay because they offered the extra $300 in vouchers. Now, the vouchers are expired bc they are only valid for the week you are in St. Thomas. We kinda felt cheated a bit because we asked for them when we checked in and we were told they were not included with our check in package but they would let us know as soon as they got them. Well five days later, we happened to be in the front lobby grabbing some food and asked - and finally the vouchers were there. Additionally, there is a lot of confusion about where vouchers can be spent. The front desk lady explained they could not be used at the Sugar Bay Resort property, but SUgar Bay Resort Spa is listed on the sheet of businesses where one can use the vouchers. Room was nice, pool was great!!!
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