The facilities were great, but parts of the hotel ...

The facilities were great, but parts of the hotel seemed quite poorly maintained. I reported a leaking basin in the ladies room at the pool area. Decorative knobs in the room were loose or missing. The light in the make-up mirror in the bathroom was not working.
The staff were very friendly and eager to please. However, we feel that the hotel is under-staffed as we saw very few staff in the restaurants and at the pool. Despite being overworked, they were cheerful and very attentive, especially the pool staff, who seemed to be multi-tasking all day long. I was particularly impressed with the professionalism of the pool manager Mr Siva.
As for the housekeeping staff, they were great on the first and second day, but on the third day they did not make up the room, and did not turn down the bed in the evening!