Rahman W.

Review of KeyLime Cove Water Resort

As far as the waterpark is concerned it is amazing...

As far as the waterpark is concerned it is amazing and kids love it. However, stars come off the review once you dive into staying overnight. We've stayed here a few times and each time there were issues with the room. Either there are a bunch of gnats, or there are items in the room that show signs of neglect. Most recently there were issues with the phones in the room. We rented two rooms and neither of the phones in the room were working. Notified the staff and they saw one was unplugged and the other had the cord broken. Shouldn't those things be checked when clearing the room ? In regards to room cleanliness and supplies its okay. One time we didn't have enough towels in the room. Another time the refrigerator was dirty. They need to be more consistent in the way rooms are serviced especially for the prices they charge. Good potential, but there is room for improvement!