Kevin Friend

Review of FrontStep

Unbelievably terrible customer service and support...

Unbelievably terrible customer service and support. I have been trying to get in touch with this company on both the sales and support side for over a week. The sales associate and account manager do not return voicemail or email. I have left messages for the company multiple times without any response. Submitting a "Contact Us" request online does not result in any type of response from them either.

At this point we have no choice but to all of our business from them and move to another company that supports HOA sites.