Brian Fleck Review of Vivint
VERY POOR CUSTOMER SERVICE!!! MY Panel has been be...
VERY POOR CUSTOMER SERVICE!!! MY Panel has been beeping since JUNE!!! After repeated attempts to repair my system.And multiple Missed VIVINT Tech appointments by VIVINT Tech's NOT showing Up and VIVINT NOT CALLING and repeated calls by me to NEW VIVINT service personnel to repair the BAD equipment and fix my issues with my VIVINT service. I decided to cancel my VIVINT service in September!! TO my surprise!! I was still getting CHARGED BY VIVINT to my account!! NOW after speaking to a VIVINT representative 12/05/2018 I'M told that I HAVE TO PAY MORE TO CANCEL THE VIVINT SERVICE THAT WAS CANCELED IN SEPTEMBER!!! Due to lack of service I HAVE called VIVINT multiple attempts to resolve my problems I.E. panel beeping since JUNE!!! and faulty sensors . After reading VIVINT customer complaints and the responses from VIVINT I am now considering to cancel my other VIVINT service due to the SEVERE lack of real customer service!! I am looking at COMPETITORS offers and service records to find that There is MUCH Better offers with much better service and Equipment and have multiple offers of free service for a year WITH NO CONTRACT very low monthly rates and NEW ALL wireless touch panel and video cameras smart phone enabled EQUIPMENT!!

Comments: