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Sean Hayes

4 years ago

Ownership changed about a year ago, which is why p...

Ownership changed about a year ago, which is why past reviews are higher. Since then communication with parents from the owner has been very lacking and when she does communicate it comes off as rude. Concern from the owner does not appear to be about the customers/ kids but about money. The owner owns another studio in Richmond along with the two Power House Dance studios and she doesn't seem to be able to keep up with the necessary tasks of running a service based business. Parents consistently are given excuses as to why things are subpar while still not answering legitimate questions. Also, you will be nickle and dimed for everything they can get from you. We have been a part of other studios in the past and I can say that this one is run very poorly. Strongly recommend going elsewhere.

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