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Nana Adriana
Review of Castle Hond

4 years ago

Hello At first thinking of buying a car made me ...

Hello At first thinking of buying a car made me excited. But in reality, the actual experience not so much. I started as a rude & scamming experience with Wilde East Town Honda, Madison WI (my family and myself thought they were trying to take advantage because we were bi-lingual). Then at Castle Honda I had a wonderful experience with a sales person who was bilingual as well. I told the sales person that I had a WRITTEN VERY DETAILED offer letter and we worked out a deal (I left one copy of the offer letter with my paperwork). Then my mother and I went to finance where our experience was not a lovely. When signing the forms, we were told be owed $2,000.00 more. I told them there is no way that was the original agreement, then I pulled out a copy of my offer letter.
Lesson learned, always have your agreements in writing and we went back and forth. But then the warranty question came up and that was its whole other experience. My mother got comments like, don t you want to keep you daughter safe and worry free (Honestly really . That is a low blow to any mother hearing that) or Don t drive over 100 miles an hour (Honestly is the car going to fall apart here I questioned Honda s might not be as reliable). An experience that was supposed to be exciting and fun was more impolite, suspicious, and thoughtless.

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