Editorial Mom

Review of Platinum Hotel & Spa

This hotel would have been nice had they not stole...

This hotel would have been nice had they not stolen my night gown (which was very sentimental). Yes , I came there with one and left without it. Searched all over and when I finally called housekeeping to report it missing, the manager acted as though he didn't understand me (language barrier) so I called the front desk and spoke with Jasmine who claimed to be interested/understanding but never called me back as she promised. I ended up leaving a Message for the hotel manager, Mary Orlando, but she didn't return my call either until I called back a left a nasty message. Anyway, I still don't know what happened because she claimed she was checking with their service that washed the towels to see if my gown was inadvertently picked up with the towels except she never called me back either. They must have a thief among them. My gown hadJamaica written on it so it must have been appealing to one of the Jamaican housekeepers I saw because who else would want to take a night gown? It was
a sentimental item so needless to say I was heartbroken by this random act of petty theft. Stay away from this place if you want to return home with all the items you took there. Also there was a fowl smell coming from the kitchen sink. It was so annoying.