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After an initial rough start, TLC reached out to us, were much more responsive and solved the problem that no other vendors could help with.

They earned our business and a ton of my respect. Their installer, Cliff Sena was amazing from start to finish.

Although the initial estimate process was a bit slower and not what I had hoped for from a communication standpoint, the final product was well done and executed flawlessly. I am 100% willing to say that my initial impressions were not true, and I would highly recommend TLC, based on the final product and follow through, even given a bumpy start.

Their professionalism shows why their business has been a NM success.

Thanks.

We had TLC out to our house on July 8th to give us an estimate for a new AC in our home. The gentleman arrive at our house at 11:00 am, as opposed to after 3 as promised by scheduling.

Promised to email us a bid on the 8th or 9th, bear in mind that we have no ac and it is essentially a heat wave.

My wife followed up, after we didn t hear anything, on the 9th. I followed up via email, with no response. Sad that we have to basically beg to just get a project estimate.

It is now the 12 th, we have called and tried several more times, with no response.