Our Elica film hood was faulty from new. You can s...

Our Elica film hood was faulty from new. You can see how it stained our kitchen ceiling. Elica claim 80%+ efficiency for the hood but when I complained they stated that the hood was 72% efficient at best. They were VERY unhelpful. If you buy one of their hoods in the UK you have to deal with the company in ITALY if there is a problem! This takes a very long time and they wll not do anything anyway. Avoid this company at all costs - AWFUL customer servis.