Was called by a Joanne Cruickshank about my enquir...

Was called by a Joanne Cruickshank about my enquiry to rent an arch. She was calling off a mobile phone for starters which is very unprofessional! After a 20 minute conversation initially when I called up to enquire telling the man everything but the kitchen sink, Joanne calls and wants to know more about what I intend to do with the arch. After trying to answer her questions to the best of my ability, being in a rush, she tells me she doesn't think the space is for me due to my "rudeness." I hate having to deal with people who are on a salary who have no idea what its like to run your own business. If a manager reads this please feel free to contact me for more info. Costing you money! I've rented an arch before and everything was fine...