Yvonne Kass

Review of TruHome Solutions, LLC

They took over my PHH mortgage and I went to pay m...

They took over my PHH mortgage and I went to pay my bill and saw that my 3.6% fixed mortgage was now 36% interest! My balance on my loan went from 94,000 to 99,000 in one month and I paid my loan and extra! So there is no way I can ever pay it off! I called and called and finally spoke with a supervisor and they fixed it. She said it was a known mistake but never bothered to fix it or notify customers to check their bills. Then they refused to pay my insurance company because I was supposed to change it with them! They bought my loan and should notify my insurance company. Now my escrow has not been paid and it s late!