S

Steve Jones

4 years ago

I went here to buy a new helmet. (first helmet for...

I went here to buy a new helmet. (first helmet for first bike) I watch over 8 different people on RPM shirts walk by me as I stood there looking clueless. They all seemed to try to keep their distance from. (Guess I didn't look rich enough or something) I waited over 20 minutes for help. I'd give them a one star if it was for Steve. I watched him help another customer and when he was done and return from the back room, he was the only person to give me any time. (Not even the guy sitting right by the helmets on the computer. He did his best to ignore me.) Steve took his time with me. Answered any question I had. Made should the helmet fit and I was happy with it. The rest of the RPM people should learn something from him. Then the real kicker was when I get to the parking lot. 4-5 of the people who didn't have time for me were in the parking lot taking pictures with a blue Mustang cobra. I guess pictures making this shop money. I'll never go back to this place again unless Steve is my salesperson. Hard to believe this place has been open if this is their business standards. Never have I felt like I'm nothing important. News flash for you Rob my money is as green as everyone else who got help as I was ignored. Hired people who aren't shallow and judgemental. Steve thank you though for being a professional!

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