"Unbelieveable service and sales people"

"Unbelieveable service and sales people"

I wound up at DCH Paramus Honda by chance. I was a prior DCH Toyota customer of service manager Michael DeAngelis. We were in need of a new car and when I went to Toyota to see my trusted service advisor of over 20 years and half a dozen cars, I was surprised to learn he'd been promoted and moved to DCH Honda in Paramus. I gave him a call and told him my Wife and I were in the market for a new car... we were leaning towards toyota and didn't know who to trust with him gone. He invited us up to Honda and asked that we give Honda a shot as they have some pretty amazing cars.

We really went to just look and compare to Toyota's Camry and RAV4, but such was the level of service, knowledge, product reliability and honesty of the service department headed by Mike and the salesman he set us up with, Stephen Berkowitz that we actually left with a brand new Accord EX.

They didn't pressure us, they didn't play games with the numbers (you know, the old "tell me what you want to spend a month" speech), they gave us a bottom line price and let us choose if we wanted an additional warranties. These by the way are where they make their real money in a new car sale and when we turned down almost all of them, they didn't even try to change our mind.

Everyone from the top down was professional, courteous and honest. They did try to sell us a car, they sold us on themselves and let us decide if we wanted a car. By far and away an excellent experience all around and we are very grateful for Michael DeAngelis and Stephen Berkowitz for their integrity.