Room not ready 2 hours after suggested check in. A...

Room not ready 2 hours after suggested check in. At 5pm. Dirty used duvet covers. Snake on the way to the spa by the pool, staff I'll epuiped to handle the matter. Smelly sewerage smell in bath room, and constant renovation noise from the room next door. To top it all racist treatment in the restaurant. All senior eager to listen but nothing gets done. Radisson Green the hotels that say no. Shocking.