Ashley O'Connor

Review of DoubleTree Hotel, Trader Dukes...

Being out of staters; we wanted to try somewhere n...

Being out of staters; we wanted to try somewhere new to eat. The wait on Valentine s Day was hours for other places, should have known when this place had no wait that there would be a reason why.

Upon arriving we were seated, which then took 10 minutes before a waitress came over. She finally came over, couldn t tell you her name cause she didn t even introduce herself (Asian girl with a top knot bun ) she takes our alcoholic drink orders and quickly walks away before we could even spit out that we wanted appetizers. Y all we watched this girl walk around the restaurant, come in and out of the kitchen for FIFTEEN MINUTES!! No drink..she doesn t even come back to take our order. Until finally another waitress realized that we were a little distressed and Came over to say oh can I take your food order? Which she then again takes our drink order too. (Still no sight of the original waitress) this girl comes out fairly quickly and at least gives us our drink. All while the manager is too busy in his gossip sessions with all his friends coming in to realize that his waitresses SUCKED and that even other tables were waiting for their orders to be taken. SO UNPROFESSIONAL!!!!

We finally receive our food, which is Luke warm at this point. And at this time we knew calling someone over to complain would probably be another 20 minute ordeal. My s/o had fish and chips(which he couldn t even finish it was so undercooked). I had the teriyaki chicken sandwich. Mean while the other waitress finally comes back to check on us. Like girl, where you been???? When she returned to the table she would ask us if we needed anything, before we were even finishing a sentence she was walking away, and then would take FOREVER to return with item we asked for, it took more time for her to come back to the table ten times then just having a few extra seconds to stick around and hear what else we needed. She should have been in the back getting more training. Truthfully. And maybe the cooks some more education on how to handle fish since my s/o spent the next 24 hours with FOOD POISONING AND VOMITING ALL DAY!!!! We left our number on a receipt with a number for someone to contact us in regards to how disappointed we were, still not a call. I also caught wind of TWO other tables that were there complaining as well! Will never ever return. Gross.