I love this business! I want a Service Wizard tshi...

I love this business! I want a Service Wizard tshirt! My AC unit was 13 years old and giving me trouble. I started out at another service company and was not happy with the estimate for a new unit with this other company. I knew my old AC would hold out for a while, so I shopped around. I met with Erik Bell, from Service Wizard, who gave me an estimate on a Trane (a good solid unit, variable speed, and affordable), and I did not feel pressured, just well-informed on MANY options. I went ahead and got the new unit from Service Wizard and was REALLY impressed with the time and care that the two technicians put into the installation. They even repositioned where my AC filter would go, so that the unit would work more efficiently (which was a little extra work for them). They cleaned up a lot of the intake area and main duct, underneath the condenser and did a REALLY nice job. It looks super clean now! My house is old (1967), and they really put in some extra sweat to make sure this unit will function at its best. They made this experience much less stressful than it would have been with that other company. They also WORE masks and practiced social distancing and made me feel very safe during the installation time. They also gave me a lot of quick tips and guidance on the new unit (how to do this and that) until I can dive into the lengthy owner s manual. Yes, I recommend this company!!! There is just something about them (their techs, the people that answer the phone, the bigwig that calls you back the same day if you have a question or concern). They provide excellent service and are SO knowledgeable and professional.