Rated by Hanna Review of Beth Israel Medical Center
What's a girl to do when she has no idea what is g...
What's a girl to do when she has no idea what is going on with her body? My PCP and everyone I have seen so far have been very perplexed with my bout of pancreatic so she referred me here where Dr. Freedman a worldwide expert in pancreatic disease and cystic fibrosis would help me understand what's going on.
Let me first say this is the first hospital where they actually sent me a mail confirmation with very useful directions of how to get there and what building entrance to use with a photo diagram. Very nice touch. I'm horrible with directions and still needed to ask around. I had an appointment at 3PM on the Friday before Christmas and the day or two before someone also called me to try and get me to switch it to an earlier time. In retrospect I probably should have done that since early morning appointments are always less likely to be severely delayed.
You know where I'm headed with this description. I arrived about 10 minutes ahead of schedule to check in and I actually catch a glimpse of the doctor talking to someone else in the waiting room. I have no idea of what her situation was but I had a sinking feeling in my stomach that I would be in purgatory waiting forever again. I saw a comical sign with those screen beans clipart about waiting for over 15 minutes to alert someone, and of course I did. The women in the reception area were apathetic and antsy to get home to enjoy the holidays. Very strange that the woman performing the appointment check in is sitting all the way behind everyone with her computer and back facing away from everyone.
About 25 minutes past Dr. Freedman finally comes by and introduces himself and he seems like a very nice guy, extremely knowledgeable too. He really took his time and made sure any and all of my GI related questions were answered. He didn't rush me like several other doctors or NPs have in the past. He shared all of the potential causes and went over my test results with me from the Needham BIDC and the Newton-Wellesley hospital. He reassured me that this was probably a one time instance and what warning signs to note. Overall it was worth the wait for a consultation with him.
Comments: