Best But very recently changed to an appointment s...

Best But very recently changed to an appointment system for computer help and repairs. BOOOOOO! So much for the convenience of computer help WHEN YOU NEED IT. Now you can schedule an appointment and wait days until their available times match up with your available times. Meanwhile, I'm sure they are helping less people with this system than with being able to go and get help immediately when problems arise. The convenience of being able to go get help around other things that need to be done is now gone. Terrible, terrible, terrible. I'd rather wait in a line than wait days to get an appointment time that works for me (and be without a computer for the same number of days). For my next computer, think it will be Best to Buy elsewhere.