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Cynthia Reid Review of caesar's palace
The Customer Service is clearly over looked at thi...
The Customer Service is clearly over looked at this Hotel. They have adopted a kiosk system to help with checking in/out and when you need help from a human from the front desk no body answers. I was there for 3 nights and the morning I needed something I called the front desk three times before someone finally answered. When I offered my complaint I asked to speak with a member of management and I never got a call from one. I guess that position has also been replaced by the kiosk. We expected a lot better service for the money we paid especially being former military. We will not be staying here again. This place is ALL show.
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