Kay Rowland

Review of South Carolina Department of S...

The current system in place for SC DSS is a joke. ...

The current system in place for SC DSS is a joke. The phone hangs up on you or you hold for hours while the phone tells you your wait time is more or less than 45 minutes. When you finally do get someone, they have no clue what you are talking about because they are not in your county or even in your part of the state. This is most user unfriendly system I have ever had to deal with. There is no one person you can call who knows you and your case.