I've been to this Aquarium multiples times in the ...

I've been to this Aquarium multiples times in the last 15 years and it's very run down at this point. The staff at the front desk left me confused and aggrivated. The next set of staff at the window on the outside of the building demanded to see my receipt from the first cashier instead of simply pointing me toward the entrance. The third set of staff, taking pictures at the entrance, told us yo go around the corner of the building to find the entrance. The security guard was a tool. This place has gone down hill drastically.