Morgan Martinez

Review of Young Subaru Co.

*****DO NOT PURCHASE FROM HERE! Go to Mark Miller ...

*****DO NOT PURCHASE FROM HERE! Go to Mark Miller if you want a Subaru, or honestly ANYWHERE else. Trust all the "bad" (honest) reviews. You'll thank yourself*****

I purchased a car for the second time from this dealership and I wish that I would have never dealt with them to begin with. My first purchase was a nightmare and most interactions with them after that as well. I had to get my car detailed 3 different times on the first purchase (had to wait 6 days for detail on the second) and had to wait a couple of hours for oil changes. 90% of the time after I got my car serviced, something went wrong (e.g. light bulbs need replacing, etc.). Young had started to improve little by little so I decided to try them out again for a car that I had my eye on for a while. I made a big mistake. The process took less time than the last, but they overcharged and would not budge on price. I hear that most dealerships take advantage of women, and this could have also been a factor since it was me and one other (maybe not?). However, they went on about not being able to drop the price due to them fixing a bunch of things on the car, when there's still at least 10 things that need to be repaired/replaced. I ended up paying $800 more than planned because it was not explained to me that gap insurance was not a part of the "deal". Now I'm left with a car that I have to still put hundreds of dollars into on top of paying my car payment, which proves to be difficult on a student budget. None of the issues that have come up is imagined when purchasing any car from a dealership, especially one who "strives to take care of the customers". That is the furthest thing from the truth. They want you in and out and to collect your money on the in between. It has gotten to the point that I know even if I talk with someone about issues, nothing will be done or it will be a halfway job. There is no energy left to do business with them any longer. I will NEVER, EVER purchase a vehicle from this establishment again, and I will advise everyone I know and even those I don't to never purchase a car here.