Review of The Skinny

4 years ago

Update:

Update:
Refusing to refund money as I supposedly have a PayPal dispute against them: I didn t pay by PayPal!No have offered my PayPal details and they don t want them. So I have paid for postage x 3 and not been refunded. Items should not have been posted at all as unsolicited. The WORST customer service ever as you have to go back to the beginning each time.

Zero star rating. Guilty traders!Website and customer service frustrating and misleading. They wouldn t cancel the order despite no order acknowledgement being received - realised when email arrived re subscription goods being despatched! Note: subscription option is hidden when ordering on mobile device - you scroll down to see ingredients (chemicals and water mainly) and are unaware you are subscribing, no account but then have to create one to cancel! Crazy!

Funds taken from bank x 2, I had to return the goods (paid again) and now despite confirming receipt I don t have the refund. They are blaming my bank! So out of pocket and wish I had not been in contact with them. Fb posts deleted, barred from the page and no response to emails. Very suspicious of the positive reviews (spot amazing, zero, guilt free and repetitive phrases with people sending multiple reviews on TP).