Wietse Nijenhuis

Review of Passport BMW

Bought a new X3 M40i from Passport BMW recently. I...

Bought a new X3 M40i from Passport BMW recently. I shopped around all over the East Coast and spoke to many BMW dealers, nobody came close to the professionalism, knowledge and friendliness of Nathan Tibbetts. After reaching out about a car I saw online and spending a day or two working out the best deal with Nathan, I realized at the last minute that I had given Nathan the wrong car stock number to work off. Instead of getting frustrated with the fact I wasted his time, Nathan remained extremely calm, polite and professional and found me the perfect M40i from a dealership 50 miles away. He went to pick up the car personally from the other dealer and drove it back to Passport BMW. Most other salespeople would have moved on to other potential clients, but Nathan was determined to help get me the exact car that I wanted, instead of trying to sell me on the car I had reached out about. To top things off, Nathan drove the car to me in NYC from MD since it was on his way visiting an acquaintance over the weekend. The only reason Passport BMW made the sale was due to Nathan's outstanding service, friendliness and knowledge. Definitely ask for him if you're considering a BMW at Passport or surrounding dealers.