Celeste 4 Humanity

Review of Utah Valley Regional Medical C...

If I could've given this place 0 stars, that would...

If I could've given this place 0 stars, that would've been better. This place was Terrible with their billing!!! Not all the bills come from the hospital, which I found out 8 months after my visit to this awful place, when a radiology company called to say they were going to send me to collections for not paying a bill I NEVER received! I told them I had moved, and had updated my information with the hospital, they said they never received an update from the hospital. When I called to talk to the hospital about this issue again, (as this exact scenario had already happened a few months before with the bill from the doctor![Also separate from a hospital bill.]) they were very rude, and when I asked if there were any other bills floating around out there from vendors who would bill me as a result of my visit to their hospital, they said, "I don't know." I asked how I could possibly be expected to pay bills that no one informs me of, or at least how I could find out what was still owed to which they again replied, "I don't know." I asked if they could see my information there and if they were able to tell me who was still left to be paid, (on the last incident with the doctor's bill, I had been assured that there would be no more bills, that the accounts were all current.) they said it appeared that everything would be paid after this bill, but that they couldn't tell me for certain. ... How could any hospital be so poorly run??????? It's simple math! A simple "Yes." or "No." How could not know if you're going to charge someone anymore money for something that has already happened??? What a disgrace to society. Not only did I have to endure paying nearly as much as the insured delivery of a baby would've cost me, yet have to go through loosing my baby all for ONE visit to these wretched people, but they were rude, sneering, and unsupportive while, and after I went through the process. Thanks for adding some salt to that wound IHC/utah valley regional medical center. There is a special circle, reserved in a special place for you.