I ordered a refurbished iPhone 7 and paid for it. ...

I ordered a refurbished iPhone 7 and paid for it. The phone did not arrive after the stated 12 working days, and there were no updates. I tried phoning, but couldn t get through even after spending an hour at a time waiting on hold. I emailed and eventually received a response to say the phone was undergoing quality checks and would be dispatched ASAP. The phone finally arrived 15 working days after ordering.
I am extremely happy with the phone, it works well and is in great condition. Very good value for money. The company need to work on their communication though.
QMF ID:240916