Brought my car in for a recall service, they said ...

Brought my car in for a recall service, they said when I arrived it would be about an hour and a half they were done in 45 minutes. Only thing I would change is upon setting my appointment online it had a feature for a follow up call for before the appointment, I checked this box and wrote my question I would like a call/follow up response on for before my appointment and never received the call.