C

Chocolate Guy

4 years ago

Brought in my laptop about 2 and a half weeks ago ...

Brought in my laptop about 2 and a half weeks ago to the Hamilton Street location. I can understand not being able to find a part for the laptop but every time I was quoted a time to be called by an employee I was never contacted; I had to call David after waiting an extended period of time. Now I was returned a laptop without even having the at least somewhat functional LCD cable in it. David, you were great but at the same time the service I was provided overall was very shotty (e.g. was promised same day call (on Wednesday) and I didn't hear anything until I CALLED the following Saturday).

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