Worst e-commerce experience ever, period. Don't us...

Worst e-commerce experience ever, period. Don't use this site!!

I had ordered an expensive 4K computer monitor that I needed very urgently for professional reasons and paid the next-day delivery supplement upon ordering. We are now 7 days later, and the screen has not yet arrived....

For the past 6 days I have been in touch on with ebuyer s customer service on a daily basis (fyi - waiting time on the phone is 30-60min, prepare yourselves), but without any result. Every single day I receive the same feedback, we are very sorry sir, delivery is confirmed for tomorrow, we promise , and nothing happens the next day.

They also refuse to give me any kind of compensation and suggested me to follow a complicated admin process in case I was not happy and wanted to cancel my order. I hope that at some point my monitor will arrive, que sera sera ....