J LB Review of Albany Medical Center
I was scheduled for surgical check-in at 1:10pm. A...
I was scheduled for surgical check-in at 1:10pm. After waiting for over an hour, I went to the desk, and the woman there called back to see when I could go in. They called me in shortly after. I waited for a while, and then they put an IV in my arm. Then I waited for three hours with nobody checking on me or telling me what was going on. I ended up with a migraine since I hadn t eaten all day. When the doctor finally arrived, he mistook me for another patient and began discussing the wrong surgery. He left to perform that surgery on another patient, and I waited another two hours. My boyfriend had to hunt someone down multiple times to find out what was going on, but all they kept telling us was 20 more minutes. They didn t take me down to surgery until 7pm. When I woke up from surgery, there wasn t anyone there to tell me anything. It was by far the worst experience I have had with a medical facility.
Comments: