Bad experience. Was looking forward to a great sta...

Bad experience. Was looking forward to a great stay at this fancy resort. Instead, was given a room with inoperable TV. After calling for service, no one showed up. While waiting, a passing storm knocked out electric power further creating additional problems like no elevators to 3rd floor and no kitchen service and no available food.
Couldn't even leave property to dine due to full to capacity small parking lot. No where to park on return. SAD!