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I purchased a warranty through a dealer. The deale...

I purchased a warranty through a dealer. The dealer swore that ProGuard isn't like other warranty company.

Several months after purchase, my car started acting up. I called the ProGuard and they suggested that I take it to their partnership shop (Aamco). The shop told me that my catalytic converter needed to be replaced, and the shop also told me that they will arrange with ProGuard all the bills. Two days later, I recieved a call from Aamco saying that ProGuard doesn't cover that.

I paid $1095 for my warranty, and the repair was $1100. I will never purchase warranty from ProGuard.

Not to mention, after being told that they don't cover that part/labor. I called them, and asked why wasn't it cover, and the CSR put me on hold for fifteen minutes. I hung up and called them again, and they would not answer, I was told they had a specific representative to handle my claim. I left him a voicemail and it took him three days to get back to me.

When I finally spoke to him, all he had to say was "I don't know what to tell you, but we do not cover that repair."

0 stars!

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