I hired the Hilton for our September wedding .. ou...

I hired the Hilton for our September wedding .. our first date was April our second date was July and our final date is September Allison Mannor who is the coordinator was ok with us canceling due to covid and couldn t offer us a guarantee so we cancel however , that was a different issue when requesting an refund which they agreed 100% to refund .. when asked to pick up our check for our new venue I was told that I couldn t because they had to issue the money on how we paid threw our card .. now the problem is that 2 of the four cards is no longer valid and I was told oh well .. wow so they don t care how we get our money back or even we will get back that s a Disgrace we held and tried to hold out , Maureen Flanders